Q : If I have a question about the products or anything else, how do I contact you to ask ?
A : We are only a click away……..just email us your question & we will respond as quickly as possible.
Q : What if I need help in setting up, programming or using the product ?
A : Each product comes with a user guide & simple set up instructions. If you want the equipment programmed for you, we can put you in contact with a company who will be able to help you….just email us & we will send you their information.
Q : How do I pay for the equipment that I want to purchase ?
A : Pay Pal. Please see conditions on our PayPal section of the website.
Q : Is there a warranty for the equipment ?
A : Most of the equipment will have a 12 month back to base warranty. If you have cause or reason to seek warranty, please contact us of your intention to return the product & we will forward you the details of how to go about it & where to send it.
Q : Can I return the goods if I change my mind or want a refund ?
A : If the goods are found to be faulty or not what they were advertised to be, we will refund your money in full. However, for goods that have been returned because you have changed your mind or you have ordered them in error, we will charge a restocking fee of 25% of the cost of the goods + any freight costs incurred in sending & returning the goods back to us……so please choose carefully before you order !
Q : Where can I get the products serviced if there are any problems with the equipment ?
A : If you want the equipment serviced, we can put you in contact with a company who will be able to help you…just email us & we will send you their information.
Q : Are there any discounts for bulk buys ?
A : Because our prices are set very low already, you are getting substantial discounts per item anyway. If you need to buy 12 or more of any one item, we can negotiate discounts from there……….please just email us & we will be more than happy to consider a better price for you.
Q : Can you advise me on what the best equipment will be for our shop ?
A : In our bundle packages, you will find ready made combinations of equipment that will go together for each type of shop set up……..if your shop set up is different, you can always email us with any specifics & we can then work out some recommendations from there.